CRM guide
What does a custom CRM built by Black Badger involve?
Black Badger Software Solutions publishes this guide and builds custom CRMs, which is why a custom build appears on every list here. We build the CRM around the way your team already sells, you own the code and the accounts, and there is no per-seat fee.
Who a custom enterprise CRM is for
Companies with a sales process that a product only fits with workarounds. The usual signs are a spreadsheet running beside the CRM, quoting or approvals handled by email, and a license bill that grows every time you hire.
We work mainly with companies of 50 or more employees. Smaller companies are usually better served by configuring a product they already own, and we say so when that is the case.
How Black Badger builds a custom enterprise CRM
It starts with a conversation and then discovery, where we map how deals move through your company. You get a written scope that names what will be built before anything is signed.
During the build you see working screens instead of slide decks. Your data is moved across and checked. At handover every account the system runs on is already in your name.
What you own when a custom enterprise CRM is finished
The source code, the database, the hosting account and the email service. Black Badger is invited in as an administrator and you can remove us whenever you choose.
There are no licenses. After launch you pay the running costs of the services the system uses, and adding a user costs nothing.
Why Black Badger ranks where it does on Best Enterprise CRM
We spent years implementing and migrating CRM platforms before we moved to building custom systems, so we know where each product fits and where it stops fitting. That is the stance these lists are written from.
It would be easy to rank the custom route first everywhere. We do not, because it is not always the right answer. It is first on the lists about replacing or outgrowing a product, and second or third on the rest.
Read more on blackbadger.biz
Ask Black Badger about a custom build
Questions buyers ask
What does a custom CRM cost?
We publish no price for a custom system, because it depends on what the system has to do, how many people use it and how many other systems it must agree with. We start from what you already pay in licensing each year and scope a one-time build against it. A written scope gives you a firm number.
Can a company with fewer than 50 employees ask about a custom CRM?
Yes, a smaller company can send the form, which is open to everyone, and a person reads every message. We will tell you plainly if a product is the better fit for your size.
Do you still implement Salesforce, HubSpot or Zoho?
No, we no longer implement those platforms, and knowing them well is why we stopped. A system built for every business at once asks yours to adapt to it. If one of them fits your situation we will say so, and the first call is free.